Testimonials

Woman looking at a laptop and smiling


We Are Committed to Your Homebuying Experience

One of the principles Guardian Mortgage was founded on is superior customer service. Our greatest source of pride comes from our clients' satisfaction. 

We are proud to share our overall Customer Service Rating, provided by e xperience.com, was 4.92 our of 5 stars for the 2022 calendar year.

experience.com rating

What Our Clients Say:

5 Star Rating
Ability to navigate a tricky purchase with solutions, timely communication and consistent support throughout the process.
Erika
Newport, WA
October 07, 2024
5 Star Rating
Always willing to work with me, called me back right away when I had questions, did an awesome job working up my loan, provided visual updates of my loan approval process.Jonathon has a pleasant and professional way about him and everyone working with him was just wonderful!
Christy
Spokane, WA
October 07, 2024
5 Star Rating
Brian was very courteous and extremely helpful at all times during our transition. He was also very courteous and prompt with all of our correspondence by phone, e- mails and text messages. It has been a genuine pleasure for me and my wife to work with him. Wishing him all the success.
Gerhardt
Clio, MI
October 07, 2024
5 Star Rating
Sarah Pham has completely set a new standard. We have never encountered a mortgage loan officer who was more attentive or instrumental in our loan being funded. Now that we found her, we will never work with anyone else. She is undisputedly the MVP of Guardian Mortgage.
Destinie
Dallas, TX
October 07, 2024
5 Star Rating
Luke and his team were very communicative and each step of the process was clear and quick!
Tamara
Deer Park, WA
October 07, 2024
5 Star Rating
I really like the almost daily updates. Any time I had a question, Ron was right onto it and got me an answer. Thanks, Ron, for the excellent service.
Terry
Emmett, ID
October 07, 2024
4 Star Rating
Constant communication
Lynn
Santa Fe, NM
October 07, 2024
5 Star Rating
Diana was fantastic. She was available to answer questions (we had a lot). And guide us throught the process. Talking with her was like asking for advice from a trusted friend. I would never want to work with any one else but her if I go throught this process again.
Leon
Kuna, ID
October 05, 2024
5 Star Rating
Kelly provided outstanding communication and support throughout the process, addressing all our questions along the way. We so appreciate her and would recommend her to anyone looking for a smooth, honest, efficient mortgage experience.
Eva
Santa Fe, NM
October 05, 2024
5 Star Rating
Very professional, courteous and definitely customer oriented
David
Lake Andes, SD
October 05, 2024