Great customer service and made the process easy!
John, Sarah, and team made the entire process painless from the beginning. We discussed rate options, they requested standard documentation, then updated us as necessary through underwriting and closing.
It was a great experience because i get to have more knowledge on things i dont know which John explained and put me through
Prompt service, Good communication, And the time it took from beginning to end.
Great people great service
John and his team helped me as a first time home buyer understand the process of buying my first home. They reply almost instantly to every email or text you send out. I have no complaints whatsoever with my home buying process!
John was on top of the whole process from our first call to him. He was back to us the same day with the proposal and to lock in the rate. From there John and his team were in communication with every thing they needed from us right up to the closing. Many thanks to John, the best.
Well--organized, professional and extremely responsive are the qualities we experienced with John Schlegel and Guardian Mortgage. They send out notices, deadlines, and constant updates. Very comforting as buying a house carries a ton of issues; with Guardian Mortgage nothing falls off the table or gets overlooked.
John and Sarah made something I thought to be complicated, extremely simple. They are a great team and I can't wait to work with them again next time I need a mortgage!
John and Sarah exceeded my expectations in all aspects and were a pleasure to work with!
I could not have experienced a more professional, competent, and courteous duo as John and Sarah...My first refinance, and such a qualified group that was expedient, and experienced.. Thank you .. You represent Guardian with honor...
Great guy he is always there for you day or night any question is a good question with John. I highly recommend John and his team. Sarah Craner was amazing if it wasn't for her keeping me updated and level headed I probably would have went nuts. She got stuff done even when everything went crazy. She made sure I had a great experience so to that I am so grateful to go through John and his team. THANK YOU FOR ALL THE HARD WORK!!!!