Matt does a great job of keeping us informed of all the necessary steps in the process. He makes buying a house/re-financing easy!
Matt was typically very thorough and timely with information. He was open to calls and questions we had regarding the process and the staff at Guardian Mortgage was very friendly and available to us when we needed questions answered.
Everything went very smoothly. Great service from Matt!
Easy and seamless ... Thanks for the quick work
He was great all the way through the loan process.
Matt kept us updated every step of the way through the process. He was very patient and always there to answer any questions we had! Very professional. Thanks Matt for your hard work.
Matt was awesome for several different reasons. His close communication, ability to answer specific and detailed questions, and his ability to quickly get us a preapproval letter when requested were all much appreciated. I highly recommend working with Matt!
The only complaint I have is not against Matt, it is about the appraisal process. I understand that because of the location, the appraisal was complicated, however the communication was horrible from the appraisal company. If you have a way of passing on this complaint, I can provide more information.
Matt, however, was very informative, dealt with every detail professionally and was a pleasure to work with.
Matt was excellent for several different reasons. His close communication, his ability to answer specific and detailed questions (which showed us his knowledge and expertise in the mortgage field), and lastly his ability to QUICKLY get us a preapproval letter when requested (it needed to be quick for us to get the house...thx Matt!). My wife Mindy and I highly recommend working with Matt Penny.
This was a wonderful experience.. he kept excellent contact with me for all of our questions. He was personable and accommodating. I felt that this being my first major home purchase i was well taken care of. I could not more than recommend guardian insurance and Matt Penny for any of my family or friends. I am so happy to have worked with someone and his company that knew they were helping me create a future for me and my partner. He helped every question i had. I owe him and this company
Matt is responsive and professional, and he provided us with great market insights.