Everything was great
Just the manner of keeping me informed about my loan and where it was in the process. Randy was great in keeping me informed as to why it was taking such a long time to close. The lady who did our closing was terrific. She made sure we knew everything and understood all the documents we were signing. Great experience!
Randy was very responsive and helped us think through all the pros and cons of different options. He was able to find exactly the type of refinance that met our unique needs. We are happy with our rate and with the fees associated. We would recommend working with Randy!
Randy was very responsive and great to work with!
I was referred to Randy because of his honesty, experience and expertise. Everything worked out great. Only thing I could complain about in the entire process was my previous mortgage holder doing some shady things to maintain my business. Randy and his team were great.
communication was very good and any questions we had were answered within minutes.
Randy not only offered me the best rate I could find, but was extremely helpful and responsive. He taught my wife and I all about the mortgage process, answered my countless questions and was always happy to do so. I spoke to many other lenders but they all paled in comparison to Randy in both the rate he got me and their level of service. I can’t imagine going through the home buying process with anyone else.
I always feel like I can trust and count on Randy!
Patient kind people to work with.
Mr. Ickert was professional and extremely helpful. This was my first home purchase, and he was a great resource to help me understand every step on the process.
I felt like I was speaking to a wise family member that was experienced in the business. Randy counselled me with options available and helped me weigh the pros and cons. He was patient with all my questions and did not pressure me into one program or another. Thank you, Randy!
Randy is always great to work with, he always keeps you informed and we are blessed to have him in our corner when refinancing our home.