Susan Underwood makes the mortgage loan process a smooth one. She is steady, calm, and knowledgeable, with over 15 years of industry experience behind her. She began her career as a loan processor after graduating from Iowa State University and soon earned a promotion to become an underwriter. In her seven years spent underwriting, Susan worked with a variety of loan types and learned the guidelines for Conventional, FHA, VA, and Jumbo loans.
Her background in loan processing and underwriting means that she knows which products will be the best fit for her clients. She is excited about home purchasing and refinancing and that enthusiasm comes across in the care she shows her customers. Whether it’s someone buying their first home or someone who’s done it many times, Susan educates her borrowers to make the entire experience as smooth as possible. She’s proud to be part of Guardian Mortgage because she shares their ideals of giving back to the community and providing outstanding products and service.
Outside of the office, you can find Susan spending time with her family, cheering on her three kids at their sporting events, or enjoying a hike and the beauty of nature.